Welcome to Summit Medical Center
Our Admissions Office is here to make your registration process as easy as possible. We offer instructions for properly completing admission forms, explanation of insurance plans and scheduling of your out patient procedures. Our Admissions Office can be contacted at (479) 471-4313.
Before you arrive
We want your visit to Summit Medical Center to be as comfortable as possible. It is important to follow any instructions your doctor may have given you prior to being admitted. If you do not fully understand your doctor’s instructions, we encourage you to call the doctor’s office for clarification.
Important hospital telephone numbers:
- One-Call Scheduling: (479) 471-4467
- Same Day Surgery: (479) 471-4142
What to bring with you
- Any insurance or liability information along with any preadmission or pre-surgical authorization numbers and referral forms. In order to receive maximum insurance benefits, it is the patient’s responsibility to follow all pre-certification requirements prior to admission.
- Appropriate papers in case of guardianship or power-of-attorney
- All medications labeled and in their original containers
- A container for your contact lenses or eyeglasses
When you arrive
Depending on the reasons for your surgery/procedure, you may be considered an “outpatient” or an “inpatient”.
As an OUTPATIENT, you will come to the Hospital with the expectation that after your surgery/procedure and a recovery period, you will be able to leave that same day. There are specific criteria that help your nurses and physicians decide when you are ready to leave. It is recommended that two persons accompany a child having outpatient surgery. This will enable one person to care for the child while the other person drives. NOTE: All minors must be accompanied by a parent or legal guardian.
Occasionally, patients having outpatient surgery will be in the Hospital for an extended stay to receive nursing care. This is called “observation” and may occur for a variety of reasons. If your physician feels you need to stay longer, he or she will make the decision for you to become an inpatient.
Admission as an INPATIENT means that you will stay in the Hospital for one or more nights. If your physician knows this when your surgery is being scheduled, you can bring the things you need with you such as toiletries, robe, etc.
If you have planned to return home after surgery and find that you will have to stay instead, the Hospital can provide basic toiletries. The nursing staff will assist you and your family in moving you to your new room after your surgery/procedure.
If you will be returning home after surgery, you must make arrangements for a responsible adult to drive you. Driving a car or operating machinery or power tools is prohibited for 24 hours after sedation or general anesthesia.
A: Patients must be here 1-1/2 hours before the surgery/procedure to allow time for admission, testing and anesthesia clearance. Surgery times vary and your physician can best answer how long your procedure will last. Recovery will be a minimum of 1-1/2 hours although it may be shorter for children.
A: Family and friends will stay in the waiting room when the patient is taken to surgery.
A: Parents may stay with their child until he or she is taken into the surgery suite. Parents will be called to the recovery room as soon as the child wakes. Most of the time, small children do not realize that their parents were absent during this time.
A: Yes, it is very important for the admissions office is able to get a copy of your insurance card for billing purposes.
A: Yes, it is our policy to collect any estimated self pay balances as well as any open deductibles and co-pays as verified by your insurance plan.
A: Yes, the business office will file all hospital related claims.
A: During your hospital stay, you may experience a variety of tests, procedures and services. Many of these services are billed separately. Depending on the type of care you need, you may receive statements from pathology services, anesthesia or radiology.
A: The admissions staff will verify that all pre-certification has been completed by your primary care physician. Some insurance plans will not pay for certain procedures without precertification.
A: If you receive general anesthesia or sedation with local anesthesia, residual anesthetic agents might affect your reaction time for several hours.
A: If you are scheduled to be discharged the day of your surgery/procedure, you will recover in the main operating room Post Anesthesia Care Unit (PACU) and be sent back to the Same Day Surgery recovery area to be discharged.